Click here to download this FAQ as a PDF file.
What is the Electronic Accessory System (EASy)?
What installation and training options are available?
How do I decide which training and installation option is right for me?
How can we secure a copy of this application?
What accessory information is included in the application?
How do I know how many copies of the EASy media my dealership will need?
Is there consulting for this program?
How do I get more information on the consulting that Snap-on Business Solutions can provide?
Will this application interact with my dealership website?
Who in the dealership would be using this application?
Will EASy run on my dealership network?
What are the minimum hardware and operating system requirements?
Who do we contact if we have any questions with the installation or configuring the application?
What is the Electronic Accessory System (EASy)?
EASy is a software program developed jointly by Snap-on Business Solutions and Chrysler to assist dealers in selling more accessories. The solution includes:
What installation and training options are available?
There are two methods for receiving assistance in installing EASy and training dealership personnel in the use and administration of the system.
How do I decide which training and installation option is right for me?
The question to ask yourself is, "How does my dealership team best learn?"
Phone Installation and Web Training:
If you have a team that does well with remote, online training, and an experienced IT professional who can do the installation effectively with technical support over the phone, then our phone-delivered installation and web-based training will work well for your dealership.
On-site Installation and Training:
If your team does better with face-to-face interactions, and/or you would like a Snap-on Business Solutions professional to handle the entire installation for you, then on-site services are the way to go. Our experienced professionals make sure that you are 100 percent satisfied before leaving the dealership.
How do I get data updates?
You will receive a CD each month with the latest Mopar data.
How much is this product?
Monthly subscription fees vary based on the number of users in the dealership licensed for use.
| Users | Fee |
| 1–3 | $129 per month |
| 4–10 | $199 per month |
| 11 or more | $289 per month |
Training and installation options are priced by the number of workstations and/or clients to be installed.
| Phone-assisted installation and web-based training |
|
| Users | Fee |
| 1–3 | $270 |
| 4–10 | $435 |
| 11–19 | $570 |
| 20 or more | Call Snap-on Business Solutions for quote |
| On-site installation and training | |
| Users | Fee |
| 1–6 | $802 |
| 7–19 | $1150 |
| 20 or more | Call Snap-on Business Solutions for quote |
How can we secure a copy of this application?
Please visit Mopar Accessories Headquarters or Snap-on Business Solutions. You can also contact Snap-on Business Solutions directly at 1-888.543.0894.
What accessory information is included in the application?
EASy contains all Mopar accessories data from 2005 forward.
How do I know how many copies of the EASy media my dealership will need?
You will want one copy of the EASy media for each server or standalone workstation on which EASy will be loaded. A networked client PC (running off the server) will not need its own copy of media.
For example, if you have a seven user license, with five PCs networked together to a central server, and two PC workstations operating without connection to a server, you will want three copies of the EASy update media: one copy for the server, and one for each standalone workstation.
Is there consulting for this program?
This is a critical component to the successful growth of the accessories business for your dealership. Snap-on Business Solutions will offer on-site consulting and process training. Considering that close cooperation and commitment from various departments within the dealership is required, it is highly recommended that all dealers purchase the one day on-site consulting option.
How do I get more information on the consulting that Snap-on Business Solutions can provide?
Please contact Snap-on Business Solutions directly at 888.543.0894.
Will this application interface with our current DMS system for checking parts availability and pricing?
The initial release will not include the interface to your DMS; however, the next release (March 2008) will allow you to transfer a shopping list into your DMS.
Is this an online product?
This application will be released in several phases. Initially the product will be on local media. The online version of the application will be available in March 2008.
Will this application interact with my dealership website?
The initial release of the application will not include the feature of interaction with a dealership website. Snap-on Business Solutions is evaluating this functionality for future release with the online application.
Who in the dealership would be using this application?
Three departments will be primary users of this application: Sales, Service and Parts departments.
Will EASy run on my dealership network?
Yes. We recommend that this application run on a local network to ensure consistent pricing and application modifications throughout the dealership.
Do I have to buy a server, or any other hardware, from Snap-on Business Solutions to run this application?
No. Your hardware simply must meet the minimum hardware and operating system requirements. For those dealerships who need to purchase hardware, Snap-on Business Solutions can provide industrial-grade computer equipment calibrated to optimize system performance in the dealership environment.
What are the minimum hardware and operating system requirements?
Please download our product information sheet to view the EASy system requirements.
Who do we contact if we have any questions with the installation or configuring the application?
Order Questions: 888.543.0894
After you order EASy, Snap-on Business Solutions will contact you to set up an appointment for installation, whether you select phone assistance or the on-site service. Snap-on Business Solutions will confirm the order, discuss the hardware that you will be using, and help you prepare for the installation and training event. If you have questions about your order at any time during the process, please contact the Snap-on Business Solutions sales team at 888.543.0894.
Product Questions: 800.656.4772
After you are initially installed, if you have any questions or problems, please contact the Snap-on Business Solutions technical support team at 800.656.4772, Monday–Friday (7:00 a.m.–9:00 p.m. EST) and Saturday (8:00 a.m.–4:00 p.m.).
Need more information about EASy? Ready to talk to a sales representative?
Call Snap-on Business Solutions at 888.543.0894.
Or visit Mopar Accessories Headquarters at www.moparahq.com.