Essential Tools and Equipment Program Management

For OEMs

Fix it right. The first time.

Dealerships need to fix it right the first time. To do that, they need the right tools and equipment. For OEMs, providing their dealerships with recommendations for essential tools and service equipment ensures that dealers can properly repair vehicles. Managing essential tool and equipment programs presents significant challenges for the OEM.

  • Overview

    To improve the dealership service experience, Snap-on Business Solutions provides turn-key support services to OEMs for essential tool programs, equipment programs, and essential diagnostic programs. We have best-in-class support for warehouse, call center, marketing, Web technology, account management, field support, and business reporting

    For essential tool programs, when the new models arrive, dealerships need to have all the tools and understand why they need them. They also need to be able to purchase additional tools, return defective tools, and rent expensive tools. Snap-on Business Solutions manages all the essential components of effective essential tool programs, from marketing through warranty support.

    For equipment programs, we provide a wide variety of assistance and program support functions, from equipment selection to planning the remodel or new build of an entire facility. We perform these functions as an agent for the OEM, thus relieving internal resource demands.

    We design our flexible programs to meet the unique needs of each of our specific customers—not just on a brand-by-brand basis, but on OEM and dealership levels.

  • Features and Benefits

    Through Snap-on's essential tools and equipment management program services, OEMs can benefit from:

    • National buying power from best-in-industry suppliers of tools and equipment.
    • One-stop shopping for all customer needs<./li>
    • Toll-free national customer support.
    • Local field representation for on-site support.
    • Program Web sites for ordering, reporting, and information.
    • Program marketing for new products and promotions.
    • Contracts with over 250 industry-recognized vendors.
    • Facility layout and planning.
    • Complete program reporting.
    • Representation of OEM brand.
    • Warehousing solutions.
    • Global support.
    • On-site account management.

  • Essential Tools Programs Services

    We manage all aspects of an effective essential tools program, including:

    • Marketing.
    • Reporting.
    • Account management.
    • Order processing.
    • Billing.
    • Warehousing.
    • Supplier relationships.
    • Contracts.
    • Warranty support.

  • Equipment Program Management Programs

    For equipment programs, Snap-on provides assistance with:

    • Equipment selection.
    • Coordination of all delivery.
    • Training.
    • Installation.
    • Facility action project support.

    We also provide program support functions, including:

    • Marketing.
    • Reporting.
    • Account management.
    • Order processing.
    • Purchasing.
    • Billing.
    • Supplier relationships.
    • Contracts.
    • Warranty support.

    Equipment Program Management Programs

    For equipment programs, Snap-on provides assistance with:

    • Equipment selection.
    • Coordination of all delivery.
    • Training.
    • Installation.
    • Facility action project support.

    We also provide program support functions, including:

    • Marketing.
    • Reporting.
    • Account management.
    • Order processing.
    • Purchasing.
    • Billing.
    • Supplier relationships.
    • Contracts.
    • Warranty support.