|
|
|
Product Lines
Automotive
Electronic Parts Catalog
 USA Market
Canadian Market
European Market
Worldwide Market
Warranty Solutions
|
GM Electronic Parts Catalog - USA
For GM Dealers and Saturn Retailers
Snap-on and GM have partnered to develop the new GM Electronic Parts Catalog. This
collaboration began in August 2005 when Snap-on was chosen to co-design, build and
implement the new electronic parts catalog for GM Dealers and Saturn Retailers.
|
Watch the
GM EPC Demo
( Note: Minimum screen resolution for proper viewing is 1024 X 768)
|
Features and Benefits
The highly anticipated GM Electronic Parts Catalog includes many new and enhanced
features. As deployment begins, GM Dealers and Saturn Retailers will experience:
New Look and Feel - Windows based application
allows users to intuitively navigate the application to quickly and
efficiently find correct parts information, but maintains the shortcuts
familiar to long term Snap-on EPC users.
All Applications - The GM/Saturn EPC,
Supplemental 1, Supplemental 2, VIN RPO with Ultra VIN Filtering,
Associated Parts, Broadcast Sheets, Parts & Service Bulletins, Basic
Integration to your DMS such as transferring shopping lists.
Product Enhancements - Modern Graphical User
Interface (GUI), E-mail Capabilities (parts & illustrations), Synonym lists,
Quick lists, Notes and EPC Feedback Capabilities, plus more...
Following the initial release of the application, Snap-on will continue
delivering additional features included with the application, such as:
Web-Based Updates - Your Dealership/Retail location receives data updates
within 48 hours of release, maximizing parts ordering accuracy, thus
ensuring your customers have the right part at the right time.
Web Based Back-up - This feature
provides maximum uptime, usability, and flexibility which helps drive
improved business results. The EPC will be available to each Dealer/Retailer
via DVD and the web, reducing the likelihood of business interruption.
Because of this unique back-up capability, Dealers/Retailers continue
running business critical operations with minimal interruption for
improved business results, customer satisfaction, and improved technician
productivity.
|
We also offer an integrated, easy-to-use electronic parts catalog for GM W4-W7 series
trucks and Isuzu Commercial Trucks. This system offers, fast, error-free searching
by part name or number in addition to VIN decoding and vehicle-specific parts filtering.
The following add-on products are available:
GM W4-W7 EPC - USA
GM Labor Time Guides - USA
Back to Top
|
GM EPC Features and Benefits
|
Features |
Benefits of the new GM Electronic Parts Catalog
|
General Snap-on EPC Legacy Features |
Parts data and general functionality carried over to the new GM EPC for both GM and Saturn |
. Supplemental I
|
. GM car data from 1976 and up
. GM light truck data 1973 and up
. Corvette data 1953 and up |
. Supplemental II
|
. ACDelco "All Makes" catalog
. Additional GM catalogs |
. Parts & Service Bulletins (PSBs)
|
. PSBs are linked to part numbers providing quick access to bulletin information
|
. Broadcast Sheets
|
. Access to GM Medium Duty Broadcast Sheets data |
. Associated Parts
|
. Sell more genuine GM parts and generate new sales that may otherwise be lost |
. VIN Filtering
|
. Filter on Make, Year, Model, Body Style, Series Code, Engine, Transmission and RPO applicability |
. ULTRA VIN
|
. An advanced VIN filtering feature that delivers greater accuracy in parts filtering |
. Basic Integration to DMS
|
. Transferring shopping lists |
Modern Graphical User Interface (GUI) |
This new look and feel to the EPC provides a modern, intuitive and efficient user interface while maintaining shortcuts |
E-mail Capabilities (parts &
illustrations) |
Attach and e-mail part and illustration screens. Improves productivity by allowing parts personnel to "tear away" information from the catalog, such as text images, and e-mail them to customers; E-mail service required |
ACDelco "All Makes" part name/part number searches |
Search entire "All Makes" database for part name and part number |
Additional Notes Capabilities |
Able to add author name and expiration date to a note. |
EPC Feedback Capability |
Send feedback automatically via e-mail directly to GM and Snap-on Business Solutions |
Surveys |
Participate in GM parts catalog surveys directly from the EPC |
Bookmarks |
Able to save specific catalog information and navigation location for any internal or external customer for quick access |
Quick Lists |
Create parts lists (kits) on the fly and apply automatically to any make, year, and model |
Synonym Lists |
Enter any part's "street name" and get the manufacturer name automatically and vice versa i.e. alternator = generator; also create your own custom lists |
Additional Languages |
Supports English, Spanish, and Canadian French |
Access to both GM & Saturn data |
Additional vehicle data on the same media. All GM/Saturn EPC data is available to both GM Dealers and Saturn Retailers |
Computer based training (CBT) |
Certified training on www.gmtraining.com |
Shopping list: editable price fields |
Modify pricing in the EPC shopping list and send customized quotes to customers |
Indicator for parts with changed prices within shopping list |
Notification in the shopping list when a price is modified by the parts specifier |
ACDelco "All Makes" - allow Make, Model, Year selection |
Navigate the EPC for quick access to ACDelco parts information |
Vehicle Shared Platform (GM Light Trucks) |
Detail breakdown of light truck models, using actual model names. When navigating without a VIN, parts data will be filtered based on specific GM light truck make and model. |
| Future Enhancements |
|
Service users (Online) |
Service department access to qualified EPC data (web version only) |
Q.link (Incremental catalog updates) |
Saves money and improves customer satisfaction; Dealer/Retailer receives data in a more timely fashion maximizing parts ordering accuracy; ensuring customers have the right part at the right time. Requires Internet connection. |
RPO data available for quick access (at top of screen) when a VIN is entered |
RPO data always displayed and immediate access within the catalog |
Capability to view part text data by types |
Additional filtering and sorting capabilities of parts data; such as brake types (ceramic, metallic etc.) |
Header and footer text strings provided to an illustration being printed or e-mailed |
Important information is automatically attached to printed and e-mailed illustrations. Information included: VIN, make/year/model, copyright. |
Full screen option for part text page (illustration) |
Explode parts data for a full screen view |
Manufacturer (Global) Notes |
Allows GM to add notes to the catalog for corrections/clarifications. This functionality is available for DVD (see Q.link feature above) and web users. Requires Internet connection |
Local/Online Backup |
Provides maximum uptime, usability, and flexibility which helps drive improved business results. The EPC will be available to each Dealer/Retailer via DVD (local) and the web (GM Dealer World/InfoNet), reducing the likelihood of business interruption. Because of this unique back-up capability, Dealers/Retailers continue running business critical operations with minimal interruption for improved business results, customer satisfaction, and improved technician productivity. |
|
Back to Top
GM W4-W7 EPC - USA
|
 |
Parts Information: |
 |
1987-current parts and VIN information for GM W4-W& EPC and Isuzu trucks and GM W-Series trucks (produced by Isuzu). |
|
Benefits:
|
|
Fast, error-free lookups of part names, part numbers and detailed illustrations. |
|
Part history and supersession data helps you order the most current parts and reduce your obsolete parts inventory. |
|
Integration of parts lists with your in-house inventory system saves time and reduces errors. |
|
(Integration is included with Network and Station sales only).
|
|
Features:
|
|
VIN decoding and filtering displays vehicle-specific parts information. |
|
Lists 8 digit and 10 digit part numbers. |
|
Denotes option (RPO) codes and definitions. |
|
Monthly price book information for fewer errors. |
|
Year, model and group indexes. |
|
Instant access to your in-house inventory system. |
|
Capacity to customize parts data by adding your own notes. |
|
Online help screens minimize new user training time. |
|
Print high-quality text and illustrations.
|
|
Available Configurations:
|
Network
|
|
Configuration: Server with 1 or more PCs running the EPC (1 CD). |
|
Supported Operating Systems: Windows 95® (add-on product only) or Windows 98®. |
|
Recommended for: Parts operations with 50+ part lookups per day. |
|
Integration products available.
|
|
Station
|
|
Configuration: Server workstation running the EPC (1 CD). |
|
Supported Operating Systems: Windows 95® (add-on product only) or Windows 98®. |
|
Recommended for: Parts operations with 0-50 part lookups per day. |
|
Windows Integration/Terminal Emulation product available..
|
|
Back to Top
GM Labor Time Guides - USA
|
|
Information: |
|
1987-current Request for Review Edits and Past Model Changes. |
|
Illustrations applicable to labor operations.
|
|
Benefits:
|
|
Instant access to labor operation numbers using make, year, model, group or VIN. |
|
Helps you net more warranty dollars by eliminating claims errors.
|
|
Features:
|
|
Monthly updates of the most current labor times. |
|
Parts and Service Bulletin notes alert you when a PSB exists for a specific part.
Allows for part number and part name searches.
Uses VIN navigation.
|
|
Ability to create your own lists for campaigns or customers. |
|
Capacity to customize data by adding your own notes. |
|
Online help screens minimize new user training time. |
|
Print high-quality text and illustrations.
|
|
Requires:
|
|
GM EPC (Network or Station); software-only version available. |
|
1 additional CD/DVD drive is required. |
|
Back to Top
|
|
|
