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A 100 percent web-based interface for all functionality including key dealer and customer-facing components such as Product Registration and Claims Submission.
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Automated and consistent Policy Management, Claims Processing and Adjudication—all of which may be configured by non-technical business users via the Snap-on Warranty Workflow and Policy Engines.
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Mapping and resolution of Manufacturer/ Supplier/ Distributor/ Customer Codes and consistent management of integrated workflow via Role-based permissions and secure extranets.
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Fully integrated Electronic Parts Catalog, Parts Return and Supplier Recovery Modules—and robust interfaces to ensure that the application will integrate seamlessly with existing ERP, Finance and other applications.
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Robust Reporting and Analytics modules—incorporating a comprehensive set of standard Reports, Operational and Executive Dashboards as well as an environment which is optimized for ad hoc analysis which supports the optional integration of predictive and other complex analyses—without risking operational performance and data integrity.
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Comprehensive Campaign Analysis and Recall Management plus a TREAD Reporting module for affected Automotive manufacturers—all of which support a productive and collaborative online community while facilitating federal and regional compliance.
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Regionalization and Personalization for all components delivered through full support for an individual user's language, currency and workflow preferences.
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A team of qualified business and technical consultants whose many years of Warranty, Business Process Re-engineering and Systems Integration experience in Snap-on Business Solutions' core markets ensure the success of each project.
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